Support and Advice

We are here to advise and support whilst arranging a funeral

We can offer advice and point you in the right direction if you require bereavement support.

From advice on choosing the type of funeral you require, to helping you with what to do after the funeral, we have created guides to help answer any of questions you may have about funerals.

If you require bereavement support, we have compiled a list of charities and counselling services that maybe able to help.

Donations in Memory

Many families chose to remember their loved one with charitable donations in lieu of flowers, to a specific cause that was important or relevant for them.

If the family has requested donations to a specific cause or charity in lieu of flowers, you can choose whether to make such a donation. These may be made on the day of the funeral, online or at our office.

We are on hand to assist with the collection of charitable donations on your behalf.

What to wear at a funeral?

For some, wearing formal black clothing is appropriate, but for others, bright colours, football team shirts/scarfs or even the deceased favourite flowers could be worn.  The days of only wearing black have changed in recent years as more families use colour to make the day feel more personal.

There are no rules, we will accommodate your wishes.

Carrying the Coffin

Carrying the coffin is a very personal choice.  Some feel it is one of the last tasks they can do for their loved one while others prefer to allow us to carry the coffin allowing them follow behind the coffin.

  • People of similar heights should be next to each other with shorter bearers at the front.
  • The funeral director will help you lift the coffin onto your shoulder.
  • Keep the coffin close to you as you walk.
  • Follow the lead of the funeral director and walk-in step together with the other pallbearers starting on your left foot.
  • Keep your back straight and your head up.

If for any reason you don’t feel able to carry the coffin on the day, let the James or Emma know and they will have a member of staff there that can take over.

In some circumstances it may not be suitable to carry the coffin. Pallbearers will be able to escort the coffin into the service using a wheel bier.

Don’t feel nervous about asking for help. We do this every day and know how to guide and reassure you.